What techniques are used before employing restraints and seclusion?

The use of verbal de-escalation techniques is critical before considering restraints or seclusion in a healthcare setting. This method involves effectively communicating with the individual to reduce anxiety, anger, or tension. By redirecting focus and engaging in dialogue, staff can often resolve situations without resorting to more restrictive measures, thereby preserving the individual’s dignity and autonomy.

Verbal de-escalation may include active listening, empathetic responses, and offering choices, which help in calming the individual and diffusing potentially volatile situations. This approach aligns with best practice standards that emphasize non-invasive interventions to promote patient safety and prevent the negative outcomes associated with restraints and seclusion, which can sometimes escalate feelings of distress or trauma.

Other options, while they may have their place in certain contexts, do not prioritize the principle of least restrictive interventions as effectively as verbal de-escalation. Thus, the focus on communication and understanding in the correct answer highlights the importance of using techniques that enhance safety and well-being before considering more restrictive actions.