What is Memorial Hospital's policy regarding the use of verbal or telephone orders?

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Memorial Hospital's policy regarding the use of verbal or telephone orders aims to minimize their usage. This approach is consistent with best practices in healthcare that prioritize clear and accurate communication. Verbal and telephone orders can increase the risk of misunderstandings or errors because they rely on memory and can lead to misinterpretation of critical information.

By minimizing the use of these types of orders, the hospital can encourage staff to follow established protocols that rely on written documentation, which is typically more reliable and reduces the likelihood of mistakes. This policy also aligns with the Joint Commission's standards, which emphasize patient safety and effective communication within healthcare settings. Implementing strict guidelines on when and how verbal or telephone orders can be used further strengthens this commitment to safety and quality care.

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